Live commerce trends in ecommerce for 2026
    Integrations/Support

    LiveCart for Salesforce Service Cloud.

    Service Cloud cases with embedded video.

    Use Service Cloud as your case backbone and LiveCart for the live moment. Cases, milestones and SLAs stay in Salesforce; calls land as activities with recordings.

    Book a demo All integrations
    Capabilities

    What ships in the Salesforce Service Cloud connector.

    • Omni-Channel routing handoff
    • Case milestone updates from call outcome
    • Knowledge article surfacing during calls
    • Service Console widget
    Events

    Sub-second event delivery.

    Every interaction is published as a signed event. Subscribe via the Salesforce Service Cloud connector or fall back to the raw webhook firehose.

    case.updatedlive
    milestone.completedlive
    call.loggedlive
    Setup

    Live in under an hour.

    1. 1Install LiveCart Service package
    2. 2Enable Omni-Channel handoff
    3. 3Map agents to LiveCart advisors
    Common use cases

    How teams use it.

    • High-touch B2B service
    • Premium consumer support
    • Field service triage
    Related integrations

    Pair Salesforce Service Cloud with the rest of your stack.

    Automation
    Zapier

    Connect LiveCart to 7,000+ apps without code.

    CRM
    HubSpot

    Every call written back as a HubSpot activity.

    CRM
    Salesforce

    Pipeline-grade sync for enterprise sales teams.

    Get started

    Start converting in minutes, not quarters.

    See LiveCart on your real product pages. A 30-minute demo with our team — no slides, just your funnel.

    Book demo View pricing