Security

Security practices without unsupported certification claims.

LiveCart describes current operational controls in plain language. We do not claim formal security certifications unless a completed audit, certificate, or binding agreement supports that statement.

Important scope note

  • This page is a public summary of security practices, not a security warranty, audit report, certification, penetration-test report, or legal opinion.
  • Customers remain responsible for their own storefront notices, consent flows, employee/advisor policies, record-retention choices, and regulatory obligations.
  • Formal security materials, subprocessors, incident terms, and data-processing obligations should be handled through the current signed agreement or a controlled procurement process when available.
No public certification claim

LiveCart does not claim SOC 2, ISO 27001, PCI DSS, HIPAA, or similar certification on this website unless a completed certification, audit report, or signed customer agreement says so.

Data minimization by design

Marketing analytics is designed to avoid raw names, email addresses, phone numbers, company names, website URLs, and free-form message text. Product data collection should be limited to the use case agreed with the customer.

Access control practices

Product and operational access is intended to be role-scoped and reviewed as part of internal operations. Access decisions should follow the customer's contract, workspace configuration, and administrative permissions.

Session and recording controls

Where video, transcription, or recording features are enabled, customer-facing flows should be configured around notice, consent, retention, and access controls that match the customer's legal and operational requirements.

Privacy request support

The public privacy policy describes contact paths for access, correction, deletion, portability, consent, and objection requests. The right response may depend on whether LiveCart acts as a controller, processor, or service provider for a particular data set.

Vendor and infrastructure review

Infrastructure, dependencies, and service providers should be reviewed based on the role they play, the data they can access, and the commitments in the relevant agreement or procurement package.

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