Show the car. Earn the deposit. Schedule the delivery.
High-intent buyers want to see the dent before they wire a deposit. Live walkarounds turn marketplace traffic into qualified test drives and signed paperwork.
Conversations purpose-built for used cars.
Pre-built scripts, routing rules, and dashboards — so the first booked call is the first attributed order.
- Live vehicle walkaround
- Trade-in appraisal
- Finance pre-qual
- Delivery scheduling
The friction used cars buyers refuse to absorb anymore.
Three failure modes show up across every used cars funnel we audit. LiveCart is built to remove all three.
Used cars shoppers compare options for days. Without a real conversation, the most considered carts are also the most likely to churn.
Spec sheets, fit, condition and provenance need a human on camera. Generic chat queues quietly punt the highest-value questions to email.
Your best closers are stuck behind a counter. Live video extends their reach to every shopper on your site, in any timezone.
How a used cars call actually runs.
Four steps from a hesitant shopper to an attributed order — packaged, repeatable, and built around your team.
- 01Spot the right shopper
Intent signals — repeat visits, dwell, cart events, VIP status — surface the calls worth taking.
- 02Route to the named expert
Cohort routing sends used cars buyers to the advisor who actually closes them — by language, category and history.
- 03Close inside the conversation
Co-browse, push variants, take the deposit, schedule the delivery — without leaving the call.
- 04Prove the lift
Holdout cohorts and warehouse exports show finance the incremental revenue, per advisor, per cohort.
The features behind this playbook.
Send the right shopper to the right advisor, every time.
Push products, swap variants, fill the cart — together.
Every call, contact and order — written back where you work.
- How quickly can a used cars team get live?
Most teams ship the embed, routing rules and first cohort review within two weeks — without a new dashboard for advisors to learn.
- Do shoppers need to install anything?
No. Calls run inside the browser, on mobile or desktop. Shoppers tap a button on the PDP and connect in under a minute.
- How do you measure incremental lift?
Every customer ships with a randomized holdout cohort by default, so the conversion uplift you see is causally attributable — not just correlated traffic.
Start converting
in minutes, not quarters.
See LiveCart on your real product pages. A 30-minute demo with our team — no slides, just your funnel.